FREQUENTLY ASKED QUESTIONS


PHILOSOPHY


 

 


GENERAL QUESTIONS

 


Do you have a studio?

NO, I currently don't have a studio. I like to think of the great outdoors as my studio! I love trying new locations.
I am available to help you decide the perfect place for your shoot.
Studio space can be rented if needed.
Studios Fees will apply.
Please remember there is a travel fee for locations outside of Baltimore, Maryland area.

How much do you charge?
No two sessions/projects are the same.
We feel the need to get more details on your personal session/project so we can provide you the best solution.
For a quote 👉 "CLICK HERE" the more detail the better to get you a quick reply.
Wedding inquires please click here for our 👉 "PRE-WEDDING QUESTIONNAIRE".

How long will the session take?
Generally you can expect to be on location for a minimum of 1-2 hours. (unless of course you have booked a wedding!)

Can you make the weather cooperate?
Unfortunately, I can’t control Mother Nature.
However, if weather conditions are not favorable due to rain or high wind we will reschedule your session.
Deposits are non-refundable.

What if I need to reschedule?
No problem! We know that life can get crazy and that sickness might creep up on you.
Please contact me at least 72 hours in advance in the event that you need to reschedule.
Deposits are non-refundable.

Are you a single man operation?
NO, I can't do everything and I believe in equal opportunity.
I have assistants and also work with other photographers, cinematographers, make-up artist, stylist, etc.
If required for a session/project. Our goal is to provide you the best final product we can.

 


PICTURES


Can you make me look younger? (aka…do you retouch your images?)
Don’t we all sometimes wish that we could wake up and just Photoshop away blemishes, cover scars and/or wrinkles?
YES, We do retouch from minor to major but retouch fees do apply and add to turnaround time.
However, We believe that we are all beautiful and like to keep my images as natural as possible.
The best approach vs retouching is requesting a make-up artist even if it's for a natural look.

How long will it take before I can see my images?
We know that you are anxious to see your images.
Photo Sessions*: A unedited watermarked proof gallery will be available for viewing within 2-5 business days for review and to begin the selection process.
*Some sessions are delivered completed in this same time frame if retouching wasn't requested.
Wedding Photography: 3-6 weeks for weddings.
This can include sorting, editing, creating prints, albums, DVDs, archiving, etc. Depends on services and/or products requested.
Event Photography: A gallery will be ready for viewing within 2-5 business days.

You took so many pictures! Do I get them ALL?
You will hear our camera(s) clicking a lot! We may take a lot of images in order to capture that perfect moment.
But NO, you won’t get every image that I take. I will choose the best of the best and those images will be delivered to you.
However, Every image we deliver is post produced with our unique style of basic post production.
This involves color correction, exposure adjustment, selective black and white processing, clarity adjustments, tone-mapping, and other corrections.


PAYMENTS & DEPOSITS


Do I need to pay a deposit?
YES, In order to secure your session I do require a deposit. This is a non-refundable.

What types of payments do you accept?
Cash, Credit card, Paypal & Business checks.

Is there an additional fee if I pay via credit card?
YES, The retail adjustment fee for all credit card transactions is 3%.

Do I pay sales tax?
In the State of Maryland.
YES, Residents pay 6% taxes on physical products (prints, frames, dvds, etc) but not on services such as retouching & digital downloads.
NO, All others states no.


LEGAL


Do I need to sign a contract?
YES, All clients are required to sign a contract with James Chase Media.

Who retains the copyright for the photos
We shall retain the copyright of all images created.
However we always provide a written and signed copyright release for you allowing unlimited personal use.
You may not sell images for a profit or publish images without the written consent of James Chase Media.

 

Didn’t find the answer to your question(s)??

No problem. Email your question to jc@jameschasemedia.com